Criteria for Listing with the Agencies Database

1. The agencies listed in our database must provide a valuable and recognized human and/or social service program to the Pikes Peak Community. The program or agency's work must be of a quality and quantity to effectively address the needs, problems, and issues of area residents.

2. Services must be available to all members of the community who meet eligibility requirements, if any.

3. Agencies must render services either free or at low cost, or be affiliated with a national service group. Selected profit making organizations are included if they offer a unique service to the community.

4. An agency should have a sound financial base and should have been in operation long enough to establish a reasonable degree of continuity and permanence.

5. An agency must demonstrate an ability to deliver services through the maintenance of adequate facilities, qualified and knowledgeable staff, and regular hours.

6. Agencies should have a geographical relevance to the area served and be easily accessible by all members of the community. Although the majority of agencies in this directory are located in Colorado Springs, the database includes a few state and national organizations that provide unique services not locally duplicated.

7. Agencies listed must be willing for the Pikes Peak Library district to release information about their organization to the public.

8. A completed information form about the agency or program must be provided at the time of listing and at annual updates, including: contact person and phone numbers, location, hours, description of services, eligibility requirements, application procedures, and name of the parent organization.

9. The Pikes Peak Library District reserves the right to make editorial changes to content and format of submissions.